1 reviews | Active since Nov 2018
*********** personnel
Good day
I just registered a business and one of the requirements after registering a business is that you need a business account. So someone advised me to open one with standard bank. I have a personal account with ABSA but than because of the advice i went ahead to Standard Bank Vereeniging on 14 November 2018 to open the account. I was helped by a lady called Lenie Maritz and she told me that i need to open the account in the Free State because my proof of address states that i come from the Free State, of which i asked her why because i'm renting out a place here in Vereeniging and she told me thats the law of Standard Bank. I believed in it so much that i drove to Kroonstad on Saturday 17 November 2018 to open that business account. I got proof of confirmation of the account, than earlier today on 19 November 2018 i went back at the Vereeniging branch of which i was told that i will have to collect my card upon arrival between 5-6 working days at Kroonstad where i opened the account. I than asked the manager there regarding the address issue and everything of which she told me that there is no such a thing as that. So basically i wasted my whole petrol going to Kroonstad and back and also wasted my Saturday because Ms/Mrs Lenie Maritz refused to open an account for me because of my address. So the reason i'm writing this review is that i would like for that whole process to be canceled because i no longer wish to do business with Standard Bank as my money and time was wasted because of their *********** stuff. email: **********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
