Hellopeter
Share Your Experience
nV
nico V

1 reviews | Active since Jun 2015

07 Jul 2016, 07:34

*********** Personell

<p>Cant allocate funds from budget account to my vewchle finance account. Funds were deposited last mont after my claim was succesful. Cant find some one in Standardbank Vechile Finance department that are willing to assist. Spoke to numerous persons, sent e mails. Up to now no responce but still receive snotty sms messages</p>

0
Replies (4)
Standard Bank
Standard Bank's reply07 Jul 2016, 08:09
Official

Good day Nico

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank
Standard Bank's reply07 Jul 2016, 11:12
Official

Good day Nico

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank
Standard Bank's reply08 Jul 2016, 10:06
Official

Dear Mr Visser

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Levi

Complaint Resolution Centre

***

nV
nico V's update08 Jul 2016, 13:01
Reviewer Update

Thanks, did receive promp response on complaint. It was resolved in full with a reference number and proof of transfer.

Thank you

Nico