*********** or arrogant business banker who refuses to correct her mistake. Leaving the client suffering.

I opened a Business Account with Standard Bank Mthatha West on the 08 Feb 2022. The banker who was assisting me, made an error capturing the company name. As a result the national treasury database CSD could not link the newly opened bank account.

I brought this issue up with her and she claimed to have corrected her error. Ironically CSD and standard bank call centre confirmed the capturing is still incorrect. I got back to her, to inform the name is still incorrect.

She is now giving me a F$#&*k you attitude by ignoring my communication to her. What can be difficult in copying what is written on the CK document and type it in your system.

I have done a lot of business banking with other banks but have never experience such incompetence/the middle finger like this.

please assist because I want to link this account with CSD.