*********** management

The worst banking system in South Africa. So I have a loan with standard bank. I arranged to pay every last day of the month. Which I do without fail. I’m April I app**** for a break due to Covid19. The application was approved and I was informed via email that I would resume my payment End of July. That meant May and June would be the breaking months. Come May they visited my bank earlier than usual took out R1,852.A week later they deducted another R1,852. I called the bank and was told it would be reversed all I needed to do was write an email. I wrote an email nothing happened. Same thing happened in June. I went to Hide park Branch were no one paid attention to me. I explain that I was desperate and facing eviction. I needed the money. The manager could hardly listen to me. He acted all busy and uninterested. He just said” I will call you” I am very sick and unable to afford treatment. Even in the bank I was coughing uncomfortably and still the manager looked at me like a piece of trash. I am frustrated and desperate. I don’t think I am still keen to bank with standard bank. I do not encourage anyone to bank or associate with STANDARD BANK. They made me feel so small and unworthy to listen to. They can debit you any time despite the arrangements saying last day of the month. They simply don’t respect customers