*********** *****.

Have been trying to get them to sort out my debit card for ages. It gives (chip decline) do not give goods errors. Not giving the goods is difficult if you have already eaten the food or filled your car with petrol. Have spoken to call centre numerous times and get the same BS every time. Your profile is good sir, go to branch and get new card sir. 3 new cards in one day. Call centre has no clue so they lie and pretend that the IT dept needs to sort it out and they will phone you. That has not happened!!. When I finally got hold of IT Dept today(I had to call them) they tell me straight out that they don't deal with the public. Call centre obviously LIES simply to get you off the phone (job done!!!). I have a service request ref number from StandardBank but no one seems to know what it relates to. This has been going on for at least 2 years.