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rmphasha R

1 reviews | Active since Jun 2017

30 Dec 2022, 10:05

*********** ***** Department

Standard refused to reverse transactions that are obviously ********** on my credit card. I called to report the matter on the 2nd of December. Nothing has been done. They messaged to say the matter was resolved, which meant they will debit my account R22 807. I don’t have the money. My credit record is also ruined.

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Replies (1)
Standard Bank
Standard Bank's reply30 Dec 2022, 10:08
Official
Dear Rosa, 

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be investigating this matter and provide clarity. 

Kindest regards, 
Standard Bank Hello Peter Team 
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