aA
alunwmarchant A
1 reviews | Active since Jul 2014
12 Mar 2020, 12:10
***********
This useless customer unfriendly organization will not provide me with basic information about an account over which I have full power of attorney on behalf of my 90 year old mother. They tried to “verify” me by asking ridiculous questions that have nothing to do with me and then say I haven’t answered correctly!! What a pathetic bunch of *********** idiots.
Helpful (0)
Replies (2)0
Replies (2)aA
alunwmarchant A's updateReviewer Update
12 Mar 2020, 15:19These useless bunch of c*#ts ask me weird questions generated by some sort of bureau that has the INCORRECT information about me so I cannot be validated! So how the f*#^k am I supposed to get a query answered???
aA
alunwmarchant A's update12 Mar 2020, 15:19
Reviewer Update
These useless bunch of c*#ts ask me weird questions generated by some sort of bureau that has the INCORRECT information about me so I cannot be validated! So how the f*#^k am I supposed to get a query answered???
Standard Bank's replyOfficial
16 Mar 2020, 23:10Dear Alun
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's reply16 Mar 2020, 23:10
Official
Dear Alun
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***