*********** EMPLOYEES-NO SERVICE AT ALL!!

On 29 May I phoned in to get a tax certificate-tax year 2014 to 2015 for our Building Insurance. They said send e-mail which we did. Playing waiting game. On 3 June, phoned in again, spoke to Sinenhlanhla at 13:26, no sir, we did send it-hellooo, we did not receive anything. Promised they will send it the same day. Waiting again, since then phoned in 4 more times and getting promises every time they will send it, already gave them 3 different e-mail addresses just in case the system blocks it for some reason. Phoned in again yesterday and then the lady told us no it hasn't been send, they are still busy working on it. Sounds like she doesn't know what the heck is going on in the department. After telling her I need it urgently, leaving the country today and need to submit it to SARS she promised I will receive it immediately. That was yesterday, I am leaving the country in 1 hours time and still have not receive the Tax certificate. Will your department now go and stand in a queue at SARS to please and explain why you did not send the Tax Certificate. Please employ competent people that can do their job and don't deliver empty promises!! What else must we do to get service???