SO
Shannon O
1 reviews | Active since Jun 2015
21 Jul 2015, 18:20
*********** customer care
1. First consultant put me through to someone else however the call was cut<br> 2. Phoned again and the next consultant took all my details however put me on hold for 20 minutes and then the operator said please wait for next available consultant and then I waited another 25 minutes. Eventually I ended the call.<br> My complaint has still not been resolved. After paying for 50 minutes of airtime. <br> The customer careline is far from consumer friendly.
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Replies (1)Standard Bank's replyOfficial
22 Jul 2015, 10:01Hello Shannonanne20,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply22 Jul 2015, 10:01
Official
Hello Shannonanne20,
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
