PS
Phakamani S
1 reviews | Active since Dec 2020
17 Nov 2021, 14:01
*********** consultans
We went to serve a Notice at Germiston Golden Walk Standard Bank in our Club account, The Bank has *********** Consultants, The lady that was helping us told us lies and said that should we request a statement of our club account they charge us and none is allowed take money cash we should all open account with her and on top of everything when we served the notice we were short wi R63000.00 from the amount we were supposed to receive thanks to Standard Bank in Bedford view for helping us .
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Replies (2)
Standard Bank's replyOfficial
17 Nov 2021, 16:41Dear Phakamani S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply17 Nov 2021, 16:41
Official
Dear Phakamani S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
23 Nov 2021, 13:52Dear Phakamani S
Thank you for allowing us the opportunity to look into your matter.
Please note that the management at Germiston have tried reaching you on your mobile and email.
Kindly check and respond.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
Please note that the management at Germiston have tried reaching you on your mobile and email.
Kindly check and respond.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Standard Bank's reply23 Nov 2021, 13:52
Official
Dear Phakamani S
Thank you for allowing us the opportunity to look into your matter.
Please note that the management at Germiston have tried reaching you on your mobile and email.
Kindly check and respond.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter.
Please note that the management at Germiston have tried reaching you on your mobile and email.
Kindly check and respond.
Thank you for being a loyal customer.
Kind regards
Mbali Majozi
Customer Resolution Centre
Consumer & High Net Worth SA