*********** Client Service

<p>It is quite ridiculous that I cannot cancel a credit card. I have been to your Woodmead branch that told me I must phone to cancel a credit card, which I duly did. Then after holding for over 7 minutes, I explained to your consultant that I have not used the card for over 3 years and I have no idea on the questions she is asking. Yet she had the audacity to tell me to go back to the branch? Why is it so difficult to do so? Yet you as the bank still go on with charging me fees on the card? Why is there no security check then. I want to cancel my card. Have a look at my history to see when last the card is used and how is ***** committed on a cancelled card. I will never bank with Standard Bank ever.</p>