SK
Sharon K
1 reviews | Active since Feb 2023
09 Feb 2023, 15:18
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I am being bounced around from pillar to post trying to reactivate my internet banking on a business account where it should not have been deactivated. This whole thing has already cost me one and a half hours in the branch at walmer park. Petrol to get there wasting someone else's time standing in for me and airtime phoning the call centre who I might add are useless. They cannot solve a problem if their life depends on it and I get told they cannot provide me with a telephone number only an email address. I really have lost all faith in standard Bank
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Replies (1)Standard Bank's replyOfficial
09 Feb 2023, 15:31Good day Sharon
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply09 Feb 2023, 15:31
Official
Good day Sharon
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
