RM
Rod M
1 reviews | Active since Dec 2015
12 Dec 2015, 09:01
*********** Banking Brought to Proudly by Standard
Last night Standard bank froze my account due to FICA. This morning is the 5th visit of 2015 to wait in a queue and hand deliver FICA documents to a banking consultant. The incompetence has now reached legendary status. When a client makes a error in their financial calculations Standard Bank gladly charge R115 for not paying a item. When will Standard Bank agree to pay clients for errors made by banks. My time, my petrol.... Come on Standard Bank stand up be brave and compensate clients when you make proven errors. It may certainly focus your mind on your employees taking more care to eliminate careless errors for FICA registrations.
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Replies (1)Standard Bank's replyOfficial
14 Dec 2015, 15:25Hello RODMCP,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply14 Dec 2015, 15:25
Official
Hello RODMCP,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
