FS
Flora S

1 reviews | Active since Oct 2015

13 Dec 2022, 14:03

*********** bank that increases clients rates with fixed rate

On the 12th of October I have app**** for the fixed rate and now standard bank is increasing my rate. Can someone come up with a better explanation to make sense this is a day light ******* I'm not happy with how you keep ripping me off with your hidden interests and now this. I am moving everything and close off my accounts with you. It's been long overdue and I can't wait for everything to be done so I can get you off my back.

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2022, 14:06
Official
 Dear Flora Shals

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

 We will be taking a closer a look and will get back to you.

Kindest regards,
Standard Bank Hello Peter Team 
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