PR
Paballo R

1 reviews | Active since Oct 2016

20 Oct 2016, 09:53

*********** bank and employees

<p>THE WAY I AM SO ANGRY WITH STANDARD BANK I DONT EVEN KNOW WHERE TO BEGIN, I HAD A LOAN WITH YOU GUYS AND WAS ADVISED THE LOAN WAS PAID UP BUT TO MY SURPRISE YOU GUYS KEEP DEBTING MY ACCOUNT. I WENT TO THE BRANCH TO ASK FOR A STATEMENT WAS TOLD TO CALL THE CALL CENTRE, I DID THAT AND THE CALL CENTRE SAID I MUST GO TO A BRANCH REALLY IS THIS HOW YOU TREAT CLIENTS WOW. I WANT THIS RESOLVED AND I WANT SOME ONE HIGHER TO CONTACT ME AS THE CALL CENTRE AGENTS DONT KNOW THEIR JOBS. IF THIS IS NOT RESOLVED I WILL BE SENDING THIS TO 702 AND THE CEO. BEFORE THE END OF THE DAY I WANT FEEDBACK. HIGHLY ANGRY </p>

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2016, 16:07
Official

Good day Paballo Ramakau

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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