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lacy.chris lacy.chris

1 reviews | Active since Dec 2016

01 Jun 2022, 16:33

***********, Archaic, don't use them for home loans

Worst bank, they gave me the wrong banking details to make a deposit into, now, 8 days later, my money is still not reflecting and they give timelines of anouther 6 days to rectify, I'm losing interest daily thanks to their incopmpetence. Their system are so archaic, and their service sucks. Dont take a home loan through them, they may lure you with lower interest rates, but it's not worth the hassles and headaches of litereally having to go to the branch to do everything, and staling your money.

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Replies (1)
Standard Bank
Standard Bank's reply02 Jun 2022, 16:30
Official
Dear Chris L,

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

Please send us the proof of payment to ***

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 

Standard Bank Hello Peter Team
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