*********** and worst client service experience

I went into the main branch on 5 Simmonds str because i was told it would be easier! What a horrible experience. I completed and submitted an access faculty application on the 24 July and to this day it has not been activated. I had to go into the branch 5 times to fax and refax documentation only to find out today that the branch has not completed a section of the form. The process has taken over a month compared to the 4day process. Standard bank has *********** and useless ppl working for them. They call centers are as *********** and has wasted my time, costed me in terms of calls and driving.