tM
talame M

1 reviews | Active since May 2017

13 Sept 2018, 14:04

*********** and unproffesional

i closed my account in June 2017 with ****arney mall branch. i just received a call from standard bank debt collection dept saying that my closed account is overdrawn. how can my account be over drawn if i have closed it 15 months ago. this shows the ***********,unproffesionalism and *********** of this bank and how they treat their clients which was the first reason i closed this account.

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Replies (2)
Standard Bank
Standard Bank's reply14 Sept 2018, 10:35
Official

Dear talame mosuoe

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Sept 2018, 10:40
Official


Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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