NS
NATASHA S

1 reviews | Active since Oct 2013

08 Jun 2015, 16:30

*********** and unfriendly staff!!!!

I HAVE NOW FICA'D MY ACCOUNT 3 TIMES IN ONE YEAR. YET IT STILL GETS FROZEN DUE TO THE STAFF AT STANDARD BANK NOT DOING THERE JOB. NEVER MIND THAT THEY HAVE THE MOST UNFRIENDLY AND UN HELPFUL STAFF I HAVE EVER COME ACROSS.<br> I USE TO HIGHLY RECOMMEND STANDARD BANK AS THE BEST BANK. I WILL NO LONGER HAVE THE CONFIDENCE TO DO SO. I AM CONSIDERING MOVING TO ANOTHER BANK AND ALSO BECAUSE OF THIS MY HUSBAND WHO WAS IN THE PROCESS OF MOVING TO STANDARD BANK HAS OPENED AN ACCOUNT WITH FNB INSTEAD.<br> <br> THE SERVICE IS TERRIBLE AND A LOT OF PEOPLE AND BUSINESSES ARE COMPLAINING.<br> AFTER ALWAYS BELIEVING THAT MY BANK WAS THE BEST, I AM HIGHLY DISAPPOINTED!

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Replies (1)
Standard Bank
Standard Bank's reply09 Jun 2015, 13:23
Official
Hello natasha_v@,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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