JW
John W
1 reviews | Active since Jun 2011
07 Dec 2018, 12:16
*********** AND RUDE!
My wife and I visited Standard Bank in Velddrif to make some changes to our bank account. Unfortunately, we left without resolving any issues; the staff there are rude and ***********. We then drove to Vredenburg, and also achieved nothing there, because the consultants there are also untrained and ***********. Why don't big corporations train their staff any more???
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Standard Bank's replyOfficial
07 Dec 2018, 13:20Dear John
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply07 Dec 2018, 13:20
Official
Dear John
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***