IM
Irene M

1 reviews | Active since Dec 2013

31 Oct 2018, 11:46

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I have Household insurance with Standard Bank and they could not assist me with locksmith in Bloemfontein as they said they cant find one.On Monday I was lock out for 3 hours , calling them with my airtime and still today i was not assisted. I have decided to cancel my insurance..

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Replies (1)
Standard Bank
Standard Bank's reply01 Nov 2018, 15:36
Official
 Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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