1 reviews | Active since Mar 2014
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I'm currently under debt review and I owe standard Bank R30k on a credit card. In May I received an email from my debt review company telling me that my credit card had been paid up and standard Bank sent them a paid up letter. My debt review company then stopped making payments to them due to the email they sent that no one asked for. I received a call now from their attorneys telling me I've been handed over. I and my debt review company never asked for this letter. Now I am in trouble for a mistake made by them! I'm going to get legal consultation regarding this this is negligence on their part. Now Im in trouble for their error
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Thoko Kubheka
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 12 October 2017.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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***
Best regards,
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today 12 October 2017.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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Best regards,