***********

<p>On Sa****ay the 4th I made an atm deposit unfortunately there was a cash jam and an amount of R2000 got stuck. I could not get it back nor was the money processed. I immediately logged in a call with the bank and I was given a reference. Only to get there on Monday to be told it was going to take at least a day to investigate. Oh boy a day became a lifetime. The process has taken five complete working days as we are approaching another weekend still the issue remains unresolved. This proves so much incompetence within the branch. I deal with standard bank at work when ever there is a problem with a speed point and we forced to email merchant slips to process transactions,it doesn't take this long. But for this matter just because it is a single individual they taking their own time because I'm not even a standard bank holder I find this insulting and very much disappointing . The bank needs to take action. Even a two year old can count to see which atm machine is over with a certain amount it doesn't need a rocket scientist to do so. </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>