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Hlony H

1 reviews | Active since Oct 2020

26 Oct 2020, 11:58

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it is with great disappointment i write this review about standard bank Reitz Branch in the free state. their service is very poor and they are very arrogant. i opened a funeral policy in 2017 and the consultant did not submit all my relevant document as for i could not successfully claim for my aunt because she was not properly covered due to the fact that the consultant did not attach the singed consent form

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Replies (1)
Standard Bank
Standard Bank's reply27 Oct 2020, 06:00
Official
Hello Hlony
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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