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What is it with this bank?? I've been with Standard Bank for years, but that might change soon! A couple of months ago, the call centre called me with regards to getting a credit card. At that time I was at work and I was a receptionist at a very very busy company. I kept telling the girl that I can't talk; she needs to either email me or call me back. She didn't listen, so I ended up hanging up because the clients kept coming in and they needed to be helped. A week or so ago I actually requested online that they call me with regards to a credit card. On the website they promise to call me within 5 business hours - which is ridiculous in itself. I get a call today only - a week later, only to be placed on hold immediately! I had such a lovely experience at the Woodlands branch the other day, but clearly the call centre does not care for customer service as much!