mF
mario F
1 reviews | Active since Mar 2009
12 Mar 2015, 07:53
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I received an SMS to bring in my documents for FI CA so I endured standing in a queue in the Pretoria branch last week for an hour to be told \ your FI CA is up to date you don't need to do anything". Today my card is swallowed by an atm due FI CA non compliance. I leave tomorrow to go to Botswana and Namibia and am training today so this is going to be interesting to see what solution Standard Bank comes up with for a loyal client..."""
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Standard Bank's replyOfficial
13 Mar 2015, 08:06Hello fazekma,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Mar 2015, 08:06
Official
Hello fazekma,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***