JB
Jonathan B

1 reviews | Active since Dec 2015

15 Mar 2018, 13:16

*********** 086 call operators

Call **********

1. After being put through to 3 different departments - I gave up! (As for your "piped" music - please phone in and listen yourself = Terrible!!!!!)

Kindly train your staff if they are NOT able to resolve a problem / issue - to take the relevant detail and to phone the customer back, instead of leaving your client hanging on for ever!

My issue is related to a SMS I received.

Kindly contact me ......

0
Replies (1)
Standard Bank
Standard Bank's reply15 Mar 2018, 13:23
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint

Kind regards

Complaint Resolution Centre
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