MP
Meyer P
1 reviews | Active since Apr 2010
29 Aug 2019, 14:05
Incompetend and Useless
Probably the most ***********, useless bank in this country. Daily calls, visits to the branch, on a 8 year closed and dormant account, yet you still call for R59 when you owe 8 Years bank fee's that was *******ly deducted on the Current Account that has now been closed. Numerous Complaints on your online Complaints portal an NO response. WE are now laying ******** charges, *****, harassment. You 'Comments' on your automated system is useless. The whole reason why me and my wife closed all our accounts is exactly because of this. Yet we are still not rid of you.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Aug 2019, 15:49Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's reply29 Aug 2019, 15:49
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Standard Bank's replyOfficial
02 Sept 2019, 11:50Dear Meyer
Thank you once again for posting your comments.
I refer to my email correspondence with your wife and can confirm that this matter has been responded to.
Kind regards
Xavier Classie
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence with your wife and can confirm that this matter has been responded to.
Kind regards
Xavier Classie
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply02 Sept 2019, 11:50
Official
Dear Meyer
Thank you once again for posting your comments.
I refer to my email correspondence with your wife and can confirm that this matter has been responded to.
Kind regards
Xavier Classie
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence with your wife and can confirm that this matter has been responded to.
Kind regards
Xavier Classie
Complaint Resolution Centre
***
Best regards,
MP
Meyer P's updateReviewer Update
28 Sept 2019, 09:10Still awaiting the 7days you were provided to close the account and are unwilling to. This and complaints correspondence has been added to the civil and ******** dockets against you and your employer.
MP
Meyer P's update28 Sept 2019, 09:10
Reviewer Update
Still awaiting the 7days you were provided to close the account and are unwilling to. This and complaints correspondence has been added to the civil and ******** dockets against you and your employer.