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Thembi T
1 reviews | Active since Jan 2014
27 Jan 2021, 13:43
Incompetency with Deceased Estate
I have been trying to resolve a deceased estate since 2019 its now 2021 and i am still not getting any joy from dealing with this Bank. It seems like I am dealing with 6 banks and I am the middle man. My biggest issue now is, because of all this incompetence we have to pay more had all this been resolved earlier I would not be here now hoping that someone will hear me. Is this how Standard Bank gets people to pay more? This is honestly unacceptable!!
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Standard Bank's replyOfficial
27 Jan 2021, 21:50 Hello Thembi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
*** *** (fax)
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Standard Bank's reply27 Jan 2021, 21:50
Official
Hello Thembi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regardsComplaint Resolution Centre
*** *** (fax)
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