CK
Cindi K
1 reviews | Active since Aug 2016
21 Jul 2023, 10:55
Incompetency is an understatement
3 Month later, I am still batlling with a simple thing of a debit order! WOW
Helpful (0)
Replies (11)0
Replies (11)
Standard Bank's replyOfficial
21 Jul 2023, 11:02Good Day Cindi
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jul 2023, 11:02
Official
Good Day Cindi
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
CK
Cindi K's updateReviewer Update
21 Jul 2023, 15:464 Hours later after your consultant called me and was to call me back "now". i guess his now is whenever he feels like. What circus are you running there?
CK
Cindi K's update21 Jul 2023, 15:46
Reviewer Update
4 Hours later after your consultant called me and was to call me back "now". i guess his now is whenever he feels like. What circus are you running there?
Standard Bank's replyOfficial
21 Jul 2023, 17:27Hi Cindi
We apologies for the delay getting back to you. We will follow up and provide feedback.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We apologies for the delay getting back to you. We will follow up and provide feedback.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jul 2023, 17:27
Official
Hi Cindi
We apologies for the delay getting back to you. We will follow up and provide feedback.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
We apologies for the delay getting back to you. We will follow up and provide feedback.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
CK
Cindi K's updateReviewer Update
24 Jul 2023, 08:48WOW! Can i get a manger's email address not Team leader. I have exhausted this level of communication
CK
Cindi K's update24 Jul 2023, 08:48
Reviewer Update
WOW! Can i get a manger's email address not Team leader. I have exhausted this level of communication
Standard Bank's replyOfficial
24 Jul 2023, 08:53Hi Cindi
We apologise for the delay getting back to you.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We apologise for the delay getting back to you.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply24 Jul 2023, 08:53
Official
Hi Cindi
We apologise for the delay getting back to you.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We apologise for the delay getting back to you.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
CK
Cindi K's updateReviewer Update
24 Jul 2023, 09:24Guys! you are taking a closer look and you have again messed up, just now! LORD. Please i need to take this further, i cant! i need process and contact details
CK
Cindi K's update24 Jul 2023, 09:24
Reviewer Update
Guys! you are taking a closer look and you have again messed up, just now! LORD. Please i need to take this further, i cant! i need process and contact details
Standard Bank's replyOfficial
24 Jul 2023, 09:28Hi Cindi
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply24 Jul 2023, 09:28
Official
Hi Cindi
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
CK
Cindi K's updateReviewer Update
24 Jul 2023, 10:32I have no time to wait now. I do not have that time anymore. Please tell me if you are not going to advise of the process as requested. You guys are busy right now as i type, messing my account.
CK
Cindi K's update24 Jul 2023, 10:32
Reviewer Update
I have no time to wait now. I do not have that time anymore. Please tell me if you are not going to advise of the process as requested. You guys are busy right now as i type, messing my account.
Standard Bank's replyOfficial
24 Jul 2023, 10:53Hi Cindi
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply24 Jul 2023, 10:53
Official
Hi Cindi
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
CK
Cindi K's updateReviewer Update
25 Jul 2023, 08:30Am I a fool?
CK
Cindi K's update25 Jul 2023, 08:30
Reviewer Update
Am I a fool?
Standard Bank's replyOfficial
25 Jul 2023, 10:05Hi Cindi
Thank you for bringing your concerns to my attention. We sincerely apologise for the long waiting time.
Your concerns have been escalated to our management team.
Standard Bank Help Centre
***
Thank you for bringing your concerns to my attention. We sincerely apologise for the long waiting time.
Your concerns have been escalated to our management team.
Standard Bank Help Centre
***
Standard Bank's reply25 Jul 2023, 10:05
Official
Hi Cindi
Thank you for bringing your concerns to my attention. We sincerely apologise for the long waiting time.
Your concerns have been escalated to our management team.
Standard Bank Help Centre
***
Thank you for bringing your concerns to my attention. We sincerely apologise for the long waiting time.
Your concerns have been escalated to our management team.
Standard Bank Help Centre
***