LVdB
Louisa Van den Berg
1 reviews | Active since Jan 2020
06 Dec 2021, 07:45
Incompetency in the highest degree
The idiot working at Standard Bank who Closed my Merchant Account because I did not use my BluMobi cardmachine for a couple of months and did not have the common sense to disable the card machine is still employed. I am still struggling to get my money from Standard Bank as all the transactions were approved on the card machine but I do not get my money. It is now week 3. Have you EVER heard the most ridiculous thing in you life...! They now want to send a person out to my home to come and see where I live!!!!!! They have my whole history on file as I worked in Standard Bank for forty years and still have a current account with them. How STUPID can this bank be?!!!
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Standard Bank's replyOfficial
06 Dec 2021, 16:27Dear Louisa V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply06 Dec 2021, 16:27
Official
Dear Louisa V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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