1 reviews | Active since Sept 2015
Incompetence - Standard Bank - Bedfordview
<p>PRIVATE BANKERS at Standard Bank in Bedfordview are a JOKE!!!</p> <p>Jeanette Moore approached me while at ABSA and pulled my portfolio over to Std Bank - her service up and till she was promoted was excellent.</p> <p>Then a lady by the name of Angie Nkuna ********** took over from her.........and what can I say - she was *********** and never dealt with any query and could not resolve anything (also never returned calls) When she moved on I was so excited but guess what service went from bad to worse. Hazel Maseko ********** took over her portfolio but WOW excuses all the time........ in fact she said to me that she had a huge back log and was still fixing Angie Nkuna problems and queries. Hazel to this day which must be at least 6/8 months has still not come back to me TOTALLY *********** - not sure what a personal banker means to Standard Bank????</p> <p>I then went in to Standard Bank in Bedfordview and asked for a name of someone that I could deal with that was Hazel superior and I was told Thandi Motaung ********** I email her and she phoned me the next day, she said I must give her a week and she will phone me back GUESS WHAT just like all the others I am still waiting???</p> <p>In conclusion, my personal account, 2 x business accounts, my wife, daaughter and son account is with Standard and this is the quality of service I receive.</p> <p>I am now in the process of moving 6 accounts over to a competitor I am sure that wont mean much to Standard Bank</p>
Good day Jason
Thank you for your posting.
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Complaint Resolution Centre
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**********Good day Jason
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********I received 2 phone calls from Standard Bank last year mentioning they would resolve my issues/queries
GUESS WHAT still not resolved and I still have not heard from my private banker
I received 2 phone calls from Standard Bank last year mentioning they would resolve my issues/queries
GUESS WHAT still not resolved and I still have not heard from my private banker
