GV
Gerhard V

1 reviews | Active since Jul 2021

10 Oct 2022, 10:36

Incompetence Staff at SBSA

I have been a client with SBSA since 1991 and have also moved my business account to SBSA in 2014. Today is exactly 3 weeks that I am trying SBSA staff in the branch to link my business credit card on my business account profile to no avail. Every time a different story. I have tried to call the no : ***to no avail. I don't even know who my Private banker is. Please can somebody at SBSA assist me, someone who is willing to and not somebody who is in a sleeping mode

0
Replies (3)
Standard Bank
Standard Bank's reply10 Oct 2022, 10:43
Official
Dera Gerhard

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
GV
Gerhard V's update10 Oct 2022, 10:46
Reviewer Update
Thank you will appreciate a call, before I start look for an alternative bank
Standard Bank
Standard Bank's reply10 Oct 2022, 11:17
Official
Hello Gerhard

Our team is taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team ***