SS
Shain S

1 reviews | Active since May 2022

28 Mar 2024, 20:24

Incompetence rising at Standard bank!

Good evening,

Lately I have been receiving really ***** service from Standard bank in general. Last week it was my card being blocked, this week it's transaction that's delayed!! For what reason?? Do you people have a Fùcking problem???? I am really getting sick and tired of this Bull***** from you people. For 2 years I have banked with you and my Funds that I receive from my fiance is always in on a Thursday night at 7pm. And there shouldn't be a reason as the public holiday is only tomorrow! You people don't realize how you fùck with people's lives because you *****s can't do your job when you're supposed to. I have commitments that need to be made now I have to wait due to your banks incompetence!!!!! Someone there is not doing their job because your service keeps going down. Maybe I should move back to fnb, I had ***** with them, but at least their staff has bit more savvy than you lot. They actually do their job.

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Replies (1)
Standard Bank
Standard Bank's reply29 Mar 2024, 00:17
Official
Dear Shain, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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