Incompetence people! Broken promises

Item: Standard Bank
Rating: 1
Author: Shane C

Worst Worst of the worst!!! Broken promises lack of communication !!! I truely regret waisting my time with this Bank!!! Agent *** should either go back to training or get another Job!!!! The world of Customer service is definitely not one of her strong points along with the rest of the staff !!! Talk about plain incompentence !!!! I F### want my query to be sorted out!!! F*

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

29 May 2022, 11:32

Hi Shane

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Standard Bank Help Centre
***

Standard Bank's reply29 May 2022, 11:32

Official

Hi Shane

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Standard Bank Help Centre
***

Standard Bank's replyOfficial

13 Jul 2022, 18:25

Hi Shane

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Standard Bank Help Centre
***

Standard Bank's reply13 Jul 2022, 18:25

Official

Hi Shane

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Standard Bank Help Centre
***