Incompetence number 2

I placed Standard Bank on Hello Peter on the 13th of June w.r.t. due to them ignoring my instruction to close and cancel my wife's Standard Bank card in March this year.....Yes off course they wrote on Hello Peter that they are so glad that I brought this to their attention and that they are investigating this further......nonsense!! To date nothing, not a thing and guess what, I am still receiving SMS threatening me with further action should we not pay. No problem we mail the banking ombudsman again. Be aware consumers in South Africa...avoid this bank at all costs.,