1 reviews | Active since Sept 2019
INCOMPETENCE IS A VERY BIG ISSUE
After numerous calls snd queries my credit card debit order has not been debited from my account the past 2 months,
I tried being in contact with you about this matter yet no luck.
Finally after holding and trying to call, I have arrange for a debit to be made from my account for R1000 on Saturday 11th July, from a Lady called Sarah, seeing that I cannot transfer money myself, as my card has been blocked due to Standard banks STUPIDITY.
This morning I woke up with a debit of R5857.02 that was processed and returned to me as there eas no funds in my account.
Who gave authorization to debit R5857.02 after I requested R1000 to be transfered.
With each returned payment I pay a penalty, of which Standard bank is never hesitant to debit.
I am sick of this.
My name is being draged through the mud by *********** employees and a bank that feels absolutely nothing for their customers.
Please contact me ASAP to resolve this matter.
Regards,
Jamie-Lee
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
