1 reviews | Active since Aug 2015
Incompetence from User ID:C730111
On Friday 28th i went to Standard bank Jabulani and linked my savings to my cheque account, with out the knowledge that my cheque account had been closed on the 26th (according to Nicole at STB general banking). USER ID:C730111 from STB Jabulani confirmed that the two accounts have been linked and indeed i checked at the ATM and both accounts were reflecting, onlu to find that the cheque accound that was linked had been closed two days prior and user id:C730111 and her supervisor both failed to pick this up. My salary was meant to be paid into this account but because of the incompetency of these people, i now have to wait for their automatic rejection process of 3 working day to take place,only there after will ghis amount be paid back into my employers account. So to cut this story short. I am sitting here in a dump because of two *********** people at the STB Jabulani branch thatfailed to see that this account was closed. My salary is delayed by about 5working days. Sort out your staff
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
