BR
Botshelo R
1 reviews | Active since Feb 2021
15 Jan 2025, 10:25
incompetence from Standard Bank ***** department
I paid money(R9,500) into a Standard Bank from my Capitec account on the 17 September 2024, i have been taken from pillar to post when i have to get a refund on my money. I was given multiple email addresses to send affidavits for refund. I have visited branches and still I’m not getting any response. I honestly am not happy with how Standard Bank ***** handles their operations Case- ***
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Replies (2)
Standard Bank's replyOfficial
15 Jan 2025, 10:30Good day Botshelo,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jan 2025, 10:30
Official
Good day Botshelo,
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
BR
Botshelo R's updateReviewer Update
12 Nov 2025, 15:40Good day
Till today, nothing has been done and I guess I must accept that your security and recovery policies do not benefit your customers.
Non of my cases have ever been resolved
Till today, nothing has been done and I guess I must accept that your security and recovery policies do not benefit your customers.
Non of my cases have ever been resolved
BR
Botshelo R's update12 Nov 2025, 15:40
Reviewer Update
Good day
Till today, nothing has been done and I guess I must accept that your security and recovery policies do not benefit your customers.
Non of my cases have ever been resolved
Till today, nothing has been done and I guess I must accept that your security and recovery policies do not benefit your customers.
Non of my cases have ever been resolved