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Nondumiso N

1 reviews | Active since Jul 2024

06 Aug 2024, 15:22

Incompetence

Why is it so hard to get a settlement quote from Standard Bank, my mom has been struggling to get it from last week Friday empty promises, whats going on ????? They first **** and said they sent it, we’ve been calling from Friday and they not giving us a simple settlement letter…..

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Replies (2)
Standard Bank
Standard Bank's reply06 Aug 2024, 15:34
Official
Dear Nondumiso 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Aug 2024, 14:26
Official
Dear Nondumiso

We appreciate you taking our call.

We are happy that your mother has finally heard from our VAF team.

We sincerely apologize for any inconvenience this has caused.

Continue to have a wonderful day.

Kindest regards
Standard Bank Hello Peter Team 
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