INCOMPETENCE

THIS IS MY 4TH REVIEW REGARDING THE SAME MATTER WITH STANDARD BANK

AGAIN ON THE 15TH SEPTEMBER JABULILE APPROVED MY 1 MONTH HOLIDAY BREAK ON MY VEHICLE PAYMENT, THE PAYMENT WAS NOT SUPPOSED TO BE DEBITED END OF SEPTEMBER TO MY SURPRISE THEY DEBITED THE ACCOUNT, I CALLED THEM ON THE 2ND OCTOBER AND SPOKE TO SIYABONGA CELE WHO ASKED THAT I SEND HIM MY BANK STATEMENT AND ASSURED ME THAT THE FUNDS WILL BE REVERSED WITHIN 48 TO 72 HOURS TO DATE I AM STILL WAITING ON MONDAY I CALLED AND SPOKE TO THANDEKA WHO SAID SHE WILL ESCALATE THE MATTER, THIS MORNING I CALLED AND SPOKE TO LYNN WHO PUT ME ON HOLD FOR 40 MINUTES THE MATTER IS STILL NOT RESOLVED THEY DO NOT UNDERSTAND THE INCONVENIENCE THEY CAUSED ME.

WHEN I LOGGED A COMPLAINT HERE ON THIS PLATFORM THE STANDARD BANK SOCIAL MEDIA AGENTS SAID THEY WILL ESCALATE THE COMPLAINT AND WILL BE CONTACTED TO THIS DAY I WAS NOT CONTACTED. ALSO THESE *********** AGENTS CLOSE THE COMMENT AFTER REPLYING TO MY COMPLAINT SO THAT I DON'T REP**** BECAUSE THEY KNOW THAT NOTHING WITH BE DONE AND THEY DONT WANT ME TO EXPOSE THEIR INCOMPETENCE.

ITHEY SHOULD ALLOW ME 1 HOUR I WILL BE GOING ON X TO PUBLISH THIS SO THAT PEOPLE CAN SEE HOW USELESS STANDARD BANK IS