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Motshele M
1 reviews | Active since Jun 2020
21 Nov 2020, 18:41
INCOMPETENCE AT STANDARD BANK VEHICLE FINANCE
I have enough funds but the first debit order for my vehicle did not go through and I have approved the debit check. I keep receiving sms that I should make payment. I called twice and none of the consultants helped me. This kind of incompetence is unacceptable.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
22 Nov 2020, 03:09Hello Motshele
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply22 Nov 2020, 03:09
Official
Hello Motshele
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
23 Nov 2020, 16:35Good day Motshele,
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
A waiting your response.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
Complaint Resolution Centre
Standard Bank's reply23 Nov 2020, 16:35
Official
Good day Motshele,
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
A waiting your response.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
Complaint Resolution Centre