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Neelan K

1 reviews | Active since Jan 2024

03 Jan 2024, 13:55

INCOMPETENCE AT ITS BEST

Standard Banks incompetence costs me thousands on many occasions due to their lack of HORRIBLE service. If you run a business DO NOT, I repeat DO NOT do business with Standard Bank. You get allocated a private banker that's NEVER available to assist and don't get me started with the call centre.

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Replies (2)
Standard Bank
Standard Bank's reply03 Jan 2024, 14:35
Official
Dear Neelan

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Jan 2024, 15:42
Official
Dear Neelan

Thank you for taking our call.

As per our telecom you have confirmed that there is a banker who is already assisting you on this matter.

Kindly let us know should you need any further assistance.

Have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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