Incompetence At A new Level

<p>Went in to change cell no Q as normal got to the service explained to lady needed to change cell phone number and asked check on email to see if correct it wasent so wrote down new email asked to be updated anyway 2 days later called call centre as i had another issue (thats a whole another story) and needed bank statements guess what email not changed out of 2 things only 1 was achiveable the problem is you cannot change at banking call centre because of rampent *****</p>