Incompetence and Lack of accountability

I opened a an account with these ones online ,my account was approved and the process was fine , I went to the bank to verify that everything was in order and the banker said everything is fine . The day I received my salary it got blocked .I queried the whole day looking for a solution no one could assist me they said I must tell my boss to leave whatever she's doing to go to the police station and do an affidavit so they can release the funds. Now it's highly ********* and very unprofessional for me to ask that of my boss .

Now another lady said I can get a letter from woth that confirms that I work there ,which I did however when I called again I came across other people who said affidavit or I don't get my money .

After all the proof and documents I sent I was still not assisted . It's my 1st time using this hell bank and the experience is traumazing already . This has affected my health because I feel like standard bank could have taken a lot of steps to help them in their search for proof and confirmations . We have families to feed who are looking forward to our salaries . I am going to sleep hungry because standard bank is very ***********.

The reason why I am in this mess is because whoever created the account at the end did and error that is affecting my livelihood and my mental health .

What's the point of trying to have convince that will work against you .