RM
Reabetswe M

1 reviews | Active since Apr 2016

22 Oct 2019, 19:08

Incompetence and IGNORANCE

I have been trying to get assistance regarding my account that has been terminated from debt review due to losing my job. I sent an email and rudely got rep**** and instructed R509 yet I mentioned clearly that I had lost my job. I'm sick and tired of being taken from pillar to post

0
Replies (1)
Standard Bank
Standard Bank's reply22 Oct 2019, 22:03
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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