Incompetence

<p>After updating my cellphone number over 8 times i am still unable to use my cellphone banking app or register on internet banking because the account is either not activated, blocked or the service is unavaliable. </p> <p> </p> <p>I then contact the call center only to be asked to visit the branch again!! It is impossible that ONE cellphone number is so difficult to update on your system creating havoc for me. </p> <p> </p> <p>Definitely switching to FNB, none of their clients ever experience this issue!!!</p>