Incompetence

Hallo

It took standard bank less than a minute to block my account because I received money from a business associate.I went to the branch in Eastrand mall I was told to email supporting documents where the money came from of which I did as they asked.Now its been exactly three weeks its still blocked.I have called the call centre multiple times without any luck,I"ve been sending emails only getting an auto response. According to Capitec on their end they have cleared the funds and told standard bank to release the funds - I would like to think somebody is way too lazy to do their job