ZL
Zoleka L

1 reviews | Active since Jan 2014

13 Jun 2015, 13:45

Incompetence

Came in to make a deposit to pay my Makro account, teller busy talking away with another teller. Made a mistake with capturing my reference as a result Makro didn't receive my payment. I have been harrassed and hounded all because of this. Went back to the branch to ask them to rectify the error am yet to receive feedback. Utterly annoyed!!

0
Replies (1)
Standard Bank
Standard Bank's reply15 Jun 2015, 11:46
Official
Hello Zowilicious,



Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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