AJ
Annette J
1 reviews | Active since Dec 2018
22 Nov 2019, 10:07
Incompetence
Went to Standard Bank Aliwal North to change my e-mail adres on my account and internet logg in e-maiil adres. Drove 200km round trip to do this. Got home to find it was not done and still have to sign in with the old e-mail adres. Must I once again waste petrol and time for their incompetence. I asked 3 times if this was fixed on internet banking as well. and the answer was affirmative. WHAT NOW
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Standard Bank's replyOfficial
23 Nov 2019, 05:06Hello Annette,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply23 Nov 2019, 05:06
Official
Hello Annette,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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